Thank you for purchasing your #wallsfloorsfabrics from NGC Nafees. There are the few important things to keep in mind when returning a product that you purchased from our online store.
Customers have 3-5 working days to return a product from the date you received it.
Only products purchased from the online store can be returned. Products purchased through our partner retailers must be returned in accordance to their respective return policy.
Customers can get return the products that they purchase provided that they are in the original, unopened condition accompanied with the invoice sent along with the product /s when received.
Once NGC Nafees receives the products, a replacement or refund will be initiated immediately. Replacement and refunds require processing time. Seller will make an effort to process the replacement within 5 business days.
Refunds will be sent to the card issuing bank within 5 business days from the day the return product is received.
How to Return a Product
To return or replace a product, please contact us through the details provided in the Contact Us
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